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Number:HT212
Name:Hotel and Restaurant Management
Description:This course offers the student the opportunity to explore the broad issues which are essential in efficiently managing a hotel or restaurant. Students discuss the goals of maintenance-management systems, space allocations, work flows, and hotel/restaurant development. Industry examples and case studies are used.
Credit(s):3
Offered (DAY schedule):Periodically
Instructor Permission Required:N
Pre-Requisite(s):

Course Objectives

Students completing this course will be able to: • Analyze Human Relation skills in recruitment, orientation, training and evaluation • Describe the steps in effective discipline and conflict resolution • Analyze and solve case studies in all areas of hotel management and the tourism industry • Demonstrate how to effectively handle productivity, labor costs, and staffing guidelines• Apply team building strategies and groups interaction activities.
Apply team building strategies and groups interaction activities

Books Previously Used in this Course

Term Year Title ISBN Author Edition Publisher
S 2013 Lodging and Food Service Industry 0-13-309711-0 Lattin, Gerald W. / 7TH 09 Educational Institute of
S 2012 The Lodging and Food Service Industry 0-86612-270-2 Lattin 6 American Hotel & Lod
S 2011 LODGING & FOOD SERVICE IN 0-86612-326-1 LATTIN 7 AMER HOTEL
S 2011 The Lodging and Food Service Industry 0-86612-270-2 Lattin 6 American Hotel & Lod
S 2009 CASE STUDIES IN LODGING M 0-86612-184-6 NONE AMER HOTEL & MOTEL ASSN.E
S 2009 HOTEL & MOTEL MANAGEMENT 0-13-099089-2 GRAY 4 PEARSON EDUCATION
S 2006 HOTEL+MOTEL MGMT.+OPERATIONS GRAY 4TH 03
Thomas College. Beyond Education.